Good Practice Criteria

Inclusivity & Participation

Does the practice ensure that its services are accessible and responsive to diverse groups?

The beneficiaries of the programme were almost exclusively trafficked women between the ages of 18 and 30. The practice ensured that information about its services was disseminated efficiently and in a confidential way. Services were delivered taking into consideration various needs, such as those related to gender, childcare responsibilities and specific vulnerabilities. Activities were always run in the presence of a mediator who was herself a victim of trafficking.

 

Good practice checklist

✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.

✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels

✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.

✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.

Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?

The practice consulted beneficiaries via feedback mechanisms that allowed them to share their opinions and activity preferences. At the beginning of the employment integration activities, beneficiaries could express preferences for certain employment sectors or specific professions, and the work programme was accordingly designed to facilitate access to the labour market in these sectors.

 

Good practice checklist

✓ Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.

✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.

✓ Use flexible and interculturally-adapted formats and compensate participants for their contribution.

Relevance & Complementarity

Are the objectives of the practice relevant to the needs of the migrants?

Needs were identified in the field by social workers before beneficiaries began the programme, as well as through their day-to-day interactions with each other. This information was passed on to programme coordinators, and activities were adapted accordingly. Regular sessions were held to give social workers the opportunity to advise on how the programme could be improved to better meet migrants’ needs.

Good practice checklist

✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.

✓ Identify and analyse gaps in integration support and design actions to fill these gaps.

✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.

Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?

The practice is a good example of an integration tool for those who have suffered traumatic experiences. Focusing on both the psychosocial and the professional, the programme enabled beneficiaries to ‘move on’ with their lives in a secure way, progressively gaining autonomy and the skills needed to access and succeed in the labour market.

Good practice checklist

✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.

– Contribute to migrants’ engagement with the community for the common good.

✓ Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities.

✓ Include (or create the preconditions for) actions that facilitate long-term integration.

✓ Address discrimination and information gaps as obstacles to long-term integration.

Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?

The practice aligned with the national and European priorities of combatting human trafficking, and contributed to a broadening of the integration spectrum by focusing on an under-supported group. The skills assessment part of the programme followed the relevant European Commission grid.

Good practice checklist

✓ Ensure that all actions are in line with international and European human rights standards.

✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.

✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.

Effectiveness

Is the practice adequately planned and based on a comprehensive design?

The practice was designed to support beneficiaries with two essential dimensions of their integration paths, based on specific targets outlined in their personalised work plans. The objectives were clearly stated in quantitative terms in order to meet the requirements of the relevant call for proposals. 

Good practice checklist

✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.

✓ Make sure that the objectives and planned results of the activity are feasible and clear.

– Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.

✓ Ensure the practice is based on indicators that are measurable, achievable, and relevant.

✓ Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.

Does the practice regularly monitor implementation and evaluate its results?

The practice regularly assessed action implementation and outcomes against expected results and primary objectives, and evaluated beneficiaries’ satisfaction. A financial and narrative report was produced every 6 months presenting the number of beneficiaries, the duration of activities, objectives, and levels of satisfaction. Additionally, participants completed feedback forms after each workshop and training session.

 

Good practice checklist

✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.

− Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.

✓ Ensure achievement of intended outputs / outcomes.

✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.

− Assess whether interventions contribute to long-term sustainable change.

Partnership & Collaboration

Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)

Practice implementation relied on the coordination of several civil society organisations that are specialised in supporting the integration of migrants, including those who are victims of trafficking.  

Good practice checklist

✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.

– Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.

Does the practice contribute to discussion on the improvement of integration support policies?

Discussions have been regularly held between the European partners of the project consortium, and final conferences will gather relevant multilevel stakeholders to discuss results and identify opportunities for improvements to policies relating to the integration of human trafficking victims.

Good practice checklist

✓ Seize opportunities to contribute to the development of comprehensive integration strategies involving EU-level/national/regional/local authorities, service providers and civil society.

– Work with relevant partners to jointly review operations, practices, services, and integration outcomes.

Inclusivity & Participation

Does the practice ensure that its services are accessible and responsive to diverse groups?

The practice offers comprehensive support to beneficiaries with diverse needs. It is well known by actors in refugee integration, who are able to easily refer people to its services. The specific needs of participants are identified and fulfilled via individualised support programmes, and the social and administrative support provided by the programme is constantly adjusted according to beneficiaries’ changing needs.

 

Good practice checklist

✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.

✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels

✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.

✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.

Does the practice involve the active participation of the receiving society?

Important programme partners include both public and private companies. In order to deconstruct misconceptions and potential obstacles, those partners that are not initially familiar with refugees are given the opportunity to attend group information sessions. Partner companies play an essential role in the provision of training and access to employment for beneficiaries.

 

Good practice checklist

✓ Consider integration as a two-way process, and aim for change on the side of the receiving society.

✓ Foresee an active role for the receiving society in the design and implementation stages of the practice, and involve actions that encourage native communities and beneficiaries to work together.

Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?

The programme records participant feedback via a satisfaction questionnaire, and each trainee group identifies a representative to share suggestions and requests.

 

Good practice checklist

✓ Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.

✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.

– Use flexible and interculturally-adapted formats and compensate participants for their contribution.

Relevance & Complementarity

Are the objectives of the practice relevant to the needs of the migrants?

The objectives of the practice are relevant to the needs expressed by its refugee participants at the time of their joining and in their feedback questionnaires. The programme also includes a ‘discovery period’ during which participants can experience various jobs and workplaces and use this experience to design their own integration pathways.

 

Good practice checklist

✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.

✓ Identify and analyse gaps in integration support and design actions to fill these gaps.

✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.

Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?

The practice is a promising example of support for the long-term integration of migrants. It aims to foster refugees’ access to housing, skills and employment, and contributes to their socio-administrative autonomy. Vocational trainings offered by the practice are open to both refugee and French trainees, allowing for the development of social ties that can facilitate long-term integration. Cultural activities are also organised between the different groups.

 

Good practice checklist

✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.

✓ Contribute to migrants’ engagement with the community for the common good.

✓ Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities.

✓ Include (or create the preconditions for) actions that facilitate long-term integration.

✓ Address discrimination and information gaps as obstacles to long-term integration.

Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?

The practice contributes to improvements in the wider integration framework by following the national strategy for refugee integration and acting as a good example that can be replicated by or inspire similar actors. Relevant stakeholders are involved in programme implementation.

 

Good practice checklist

✓ Ensure that all actions are in line with international and European human rights standards.

✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.

✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.

Effectiveness

Is the practice adequately planned and based on a comprehensive design?

The effectiveness of the programme comes from the comprehensiveness of the services it offers and its coordination with other relevant actors. Programme outcomes are evaluated according indicators decided upon during the design period, and all members of the programme team receive training on interculturality. Since the beginning of the project communication has been ensured with both public and private partners, including companies, employment services, targeted associations, and local, regional and national authorities.

 

Good practice checklist

✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.

✓ Make sure that the objectives and planned results of the activity are feasible and clear.

✓ Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.

✓ Ensure the practice is based on indicators that are measurable, achievable, and relevant.

✓ Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.

Does the practice regularly monitor implementation and evaluate its results?

The practice uses different tools to regularly evaluate its implementation and results in conjunction with various actors, including assessing participants’ integration progress six months after their completion of the programme. Following a request from the state, implementing organisation Afpa keeps records of relevant financial data, the number of beneficiaries, and the outcomes of these beneficiaries. The scientific evaluation committee of the Skills Investment Plan is also evaluating the practice.

 

Good practice checklist

✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.

✓ Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.

✓ Ensure achievement of intended outputs / outcomes.

✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.

✓ Assess whether interventions contribute to long-term sustainable change.

Sustainability

Does the practice attract structural funding and support from new sponsors and individuals, or have the potential to develop a business model to generate its own resources?

The programme receives national, comprehensive, multi-year funding from diverse stakeholders.

 

Good practice checklist

✓ Develop partnerships and relations with relevant stakeholders at the early stage of the action to ensure that the practice has strong support and potential partners for after the primary funding terminates.

✓ Identify new EU and national funding opportunities for long-term integration (e.g., shifting from project-based initiatives that are limited in time or dependent on one (external) donor to a comprehensive, multi-year strategy based on secured funding or diverse funding opportunities).

– Diversify funding opportunities and identify options for self-financing through business activities or social entrepreneurship.

Partnership & Collaboration

Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)

 

The practice is designed and delivered in conjunction with other essential actors in refugee integration. All together these actors are able to accompany individuals along the integration journey, from reception, to accommodation, to language learning, to skills training, to potential employment, and finally to independent housing.

 

Good practice checklist

✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.

– Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.

Does the practice contribute to discussion on the improvement of integration support policies?

Steering committees are set up at national and regional level every 2 – 3 months. These bring all the actors involved in the programme together to discuss relevant local / national delivery contexts and policies.

Good practice checklist

✓ Seize opportunities to contribute to the development of comprehensive integration strategies involving EU-level/national/regional/local authorities, service providers and civil society.

✓ Work with relevant partners to jointly review operations, practices, services, and integration outcomes.

Inclusivity & Participation

Does the practice ensure that its services are accessible and responsive to diverse groups?

The practice ensures equal access to appropriate services for all, taking into account the specific needs of different groups. Several communication channels are used: informative text messages, WhatsApp groups for different activities and interests, and informative posters. A monthly newsletter is also distributed to institutional and associative partners, and published on social networks.

 

Good practice checklist

✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.

✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels

✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.

✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.

Does the practice involve the active participation of the receiving society?

The practice offers a successful example of receiving society involvement, providing local people with opportunities to co-design activities with new arrivals and to play a key role in their integration.

Good practice checklist

✓ Consider integration as a two-way process, and aim for change on the side of the receiving society.

✓ Foresee an active role for the receiving society in the design and implementation stages of the practice, and involve actions that encourage native communities and beneficiaries to work together.

involve actions that encourage native communities and beneficiaries to work together.

Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?

The practice is exemplary in its involvement of beneficiaries in its design, implementation, monitoring and evaluation at both local and national level. Once a year, in each city where the programme is run and at national level, the most active local and migrant participants are invited to a roundtable to dicuss the successes of and challenges faced by the programme that year.

Good practice checklist

✓ Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.

✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.

✓ Use flexible and interculturally-adapted formats and compensate participants for their contribution.

Relevance & Complementarity

Are the objectives of the practice relevant to the needs of the migrants?

The objectives of the practice meet the needs of the beneficiaries. This is ensured through co-design and facilitation of the activities by the beneficiaries themselves.

 

Good practice checklist

✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.

✓ Identify and analyse gaps in integration support and design actions to fill these gaps.

✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.

Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?

The practice promotes beneficiaries’ self-confidence, their language skills and their development of local networks, in so doing supporting their longer term integration. It also builds bridges between migrant communities and the receiving society, promoting sustainable and comprehensive social inclusion.

Good practice checklist

✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.

✓ Contribute to migrants’ engagement with the community for the common good.

✓Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities.

✓ Include (or create the preconditions for) actions that facilitate long-term integration.

✓ Address discrimination and information gaps as obstacles to long-term integration.

Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?

The practice follows the guidelines of the national strategy for refugee integration, and thanks to its promotion of refugee inclusion and participation is considered as a good example for replication.

 

Good practice checklist

✓ Ensure that all actions are in line with international and European human rights standards.

✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.

✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.

Effectiveness

Is the practice adequately planned and based on a comprehensive design?

The practice is designed to trigger a positive change in the behaviour of participants, based on individually designed activities and targets. All activities are built around numerical targets.

Good practice checklist

✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.

✓ Make sure that the objectives and planned results of the activity are feasible and clear.

– Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.

✓ Ensure the practice is based on indicators that are measurable, achievable, and relevant.

− Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.

Does the practice regularly monitor implementation and evaluate its results?

Evaluation of the project takes place regularly, and is published both on the website and in the annual social report alongside relevant financial data. Achievement of intended outcomes is measured via both a survey distributed among teachers and participant feedback. Proof of its success can also be found in its securing of new funders and supporters.

Good practice checklist

✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.

✓Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.

✓ Ensure achievement of intended outputs / outcomes.

✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.

− Assess whether interventions contribute to long-term sustainable change.

Sustainability

Is the practice prepared to sustain its positive effects after completion?

Kicken ohne Grenzen is well established and has the funding and plans in place to continue its projects for at least another three years. It attracts sponsors and has established sustainable cooperation between stakeholders (NGOs, schools, and football players, for example). Furthermore, sustainability of the activities is secured through the training of former participants in coaching, and their eventual hiring within the project.

Good practice checklist

✓ During the design phase, anticipate opportunities to continue the intervention after completion.

– Prepare and apply a well-defined sustainability plan to ensure the continuation of positive effects / outcomes.

✓ Devote resources to building capacities during the implementation phase, in order to ensure that the necessary human resources, expertise and infrastructure are in place to sustain the services upon completion of the action.

Partnership & Collaboration

Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)

The practice collaborates with cultural partners and educational institutions to allow for social and cultural exchange between the receiving society and new arrivals, thus contributing to the wider integration framework. Debates – coordinated by both refugees and local people – are conducted in high schools and universities, creating space for younger generations to share knowledge and ideas on migration and inclusion.

 

Good practice checklist

✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.

✓ Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.

Inclusivity & Participation

Does the practice ensure that its services are accessible and responsive to diverse groups?

The practice is open to all refugee women, regardless of background, age, French language level or (dis)ability. Both supervisors and trainees receive a welcome booklet, adapted for non-French-speaking people, which details the entire course and enables them to familiarise themselves with relevant vocabulary at the start of the programme. Those trainees with particular needs are given tailored support via partnerships with relevant actors. The volume of work, and the equipment itself, is adapted as needed to better suit those who are differently abled. The practice offers flexible working hours to allow for trainees’ childcare and personal obligations (such as French lessons or administrative appointments).

 

Good practice checklist

✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.

✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels

✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.

✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.

Does the practice involve the active participation of the receiving society?

Individual members of the receiving society and civil society actors take part in the project as partners and clients.

 

Good practice checklist

✓ Consider integration as a two-way process, and aim for change on the side of the receiving society.

✓ Foresee an active role for the receiving society in the design and implementation stages of the practice, and involve actions that encourage native communities and beneficiaries to work together.

Relevance & Complementarity

Are the objectives of the practice relevant to the needs of the migrants?

A high proportion of refugees in France do not have a diploma or proof of their professional experiences in their home countries, and therefore face difficulties in accessing the labour market. This is particularly true of refugee women. The practice tackles this obstacle by creating employment opportunities for refugee women who have skills but no work experience in France, and no (proof of) qualifications or education.

 

Good practice checklist

– Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.

✓ Identify and analyse gaps in integration support and design actions to fill these gaps.

✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.

Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?

The practice contributes to the economic empowerment of those refugee women most excluded from the labour market and promotes their autonomy and independence. It also allows members of the host society to discover new recipes and cultural traditions, and to develop culinary and social links with refugees. This leads to a more inclusive society and serves to further refugees’ integration in the long term.

 

Good practice checklist

✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.

✓ Contribute to migrants’ engagement with the community for the common good.

Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities. 

✓ Include (or create the preconditions for) actions that facilitate long-term integration.

– Address discrimination and information gaps as obstacles to long-term integration.

Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?

Integration through employment is one of the guidelines for refugee integration set out by the French government, which means that it is able to allocate funding to labour market integration projects for refugees. The activities of the practice align with this framework.

 

Good practice checklist

✓ Ensure that all actions are in line with international and European human rights standards.

✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.

– Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.

Effectiveness

Is the practice adequately planned and based on a comprehensive design?

The project aims to create a welcoming and supportive environment for the labour market integration of refugees and the development of their language skills and self-confidence. Results are evaluated via a monitoring table that analyses the number of activities, participants and weeks of training carried out, as well as trainees’ development and their level of French on completion of the programme.

 

Good practice checklist

✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.

✓ Make sure that the objectives and planned results of the activity are feasible and clear.

– Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.

✓ Ensure the practice is based on indicators that are measurable, achievable, and relevant.

− Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.

Sustainability

Does the practice attract structural funding and support from new sponsors and individuals, or have the potential to develop a business model to generate its own resources?

The company attracts several regional and local sources of funding allocated to refugee integration. The business model of the practice itself also allows it to generate its own resources.

 

Good practice checklist

✓ Develop partnerships and relations with relevant stakeholders at the early stage of the action to ensure that the practice has strong support and potential partners for after the primary funding terminates.

✓ Identify new EU and national funding opportunities for long-term integration (e.g., shifting from project-based initiatives that are limited in time or dependent on one (external) donor to a comprehensive, multi-year strategy based on secured funding or diverse funding opportunities).

✓ Diversify funding opportunities and identify options for self-financing through business activities or social entrepreneurship.

Inclusivity & Participation

Does the practice ensure that its services are accessible and responsive to diverse groups?

The project uses effective communication to ensure equal and fair access to the services it provides, while taking into account the specific needs of (potential) participants. The tools used in the project are being translated into several languages in order to ensure further accessibility.

 

Good practice checklist

✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.

✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels.

✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.

✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.

Does the practice involve the active participation of the receiving society?

The receiving society is an essential part of the project. It is actively involved in the implementation of actions and outlining of objectives, and is committed in its participation to changing norms and behaviours around refugee integration.

Good practice checklist

✓ Consider integration as a two-way process, and aim for change on the side of the receiving society.

✓ Foresee an active role for the receiving society in the design and implementation stages of the practice, and involve actions that encourage native communities and beneficiaries to work together.

Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?

The project uses different tools to ghather feedback from beneficiaries on its design and implementation, adapting delivery as necessary. The cohousing programme is designed in such a way that tenants are able to collaborate in the development of certain activities.

Good practice checklist

✓ Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.

✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.

– Use flexible and interculturally-adapted formats and compensate participants for their contribution.

Relevance & Complementarity

Are the objectives of the practice relevant to the needs of the migrants?

The practice has different monitoring steps by which it is able to identify and focus on specific needs through relevant actions. The project delivery team monitor participants, their progress within the project, and their satisfaction with the support they receive. The project proposes a solution to the structural lack of adequate housing, fostering cohabitation in unoccupied places. Monthly steering committees at the local level are organi s ed with social workers, facilitating the exchange of good practices and analysis of relevant results, and allowing for adjustment of objectives as needed.

Good practice checklist

✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.

✓ Identify and analyse gaps in integration support and design actions to fill these gaps.

✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.

Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?

The project promotes independent housing for refugees at the same time as the development of their relations with members of the receiving society. The comprehensive social support provided by the project further contribute s to refugees’ empowerment, autonomy and long-term integration.

Good practice checklist

✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.

✓ Contribute to migrants’ engagement with the community for the common good.

✓ Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities.

✓ Include (or create the preconditions for) actions that facilitate long-term integration.

✓ Address discrimination and information gaps as obstacles to long-term integration.

Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?

The project is in-line with the objective of promoting accommodation among local people and fostering social links between refugees and members of the receiving society, outlined by the national strategy for the reception and integration of refugees. The project also supports the future development and consolidation of integration policies through its participation in relevant national steering committees.

Good practice checklist

✓ Ensure that all actions are in line with international and European human rights standards.

✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.

✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.

Effectiveness

Is the practice adequately planned and based on a comprehensive design?

Project activities are planned via a comprehensive approach, based on specific objectives and indicators at both individual, community, and institutional level. The monitoring of actions is based on precise indicators such as language development (calculated through language tests), residential situation (access to housing), and professional situation (access to employment or vocational training).

Good practice checklist

✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.

✓ Make sure that the objectives and planned results of the activity are feasible and clear.

✓ Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.

✓ Ensure the practice is based on indicators that are measurable, achievable, and relevant.

− Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.

Does the practice regularly monitor implementation and evaluate its results?

The project uses different tools to gather feedback from beneficiaries on implementation and outcomes. It additionally has detailed reporting obligations to funders, which allows for thorough comparison of results and necessary adjustment.

Good practice checklist

✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.

✓ Ensure achievement of intended outputs / outcomes.

✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.

− Assess whether interventions contribute to long-term sustainable change.

− Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.

Sustainability

Does the practice attract structural funding and support from new sponsors and individuals, or have the potential to develop a business model to generate its own resources?

The practice is funded by a comprehensive multi-year strategy , based on secured funding. It has received gradual funding from multiple private and public funds since inception, the social support it provides is financed by multiple institutional actors, and cohousing tenants pay rental fees.

Good practice checklist

✓ Develop partnerships and relations with relevant stakeholders at the early stage of the action to ensure that the practice has strong support and potential partners for after the primary funding terminates.

✓ Identify new EU and national funding opportunities for long-term integration (e.g., shifting from project-based initiatives that are limited in time or dependent on one (external) donor to a comprehensive, multi-year strategy based on secured funding or diverse funding opportunities).

– Diversify funding opportunities and identify options for self-financing through business activities or social entrepreneurship.

Partnership & Collaboration

Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)

The project collaborates with relevant public and private stakeholders at different level s to facilitate the implementation of the programme. At the national level, it collaborates with different ministries and stakeholders that are also involved in the development of cohousing programmes . At the local level, teams interact with key actors such as town halls, prefectures, social services and social and private landlords.

Good practice checklist

✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.

– Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.

Does the practice contribute to discussion on the improvement of integration support policies?

Through participation in local and national steering committees the project is able to contribute to the development and improvement of multicultural co-living policies and legal frameworks. Monthly steering committees at the local level are organised with social workers to allow for the exchange of practices, analysis of results and discussion of new and ongoing needs.

Good practice checklist

✓ Seize opportunities to contribute to the development of comprehensive integration strategies involving EU-level/national/regional/local authorities, service providers and civil society.

✓ Work with relevant partners to jointly review operations, practices, services, and integration outcomes.

Consortium

Non- EU Partners

Associate

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