Good Practice Criteria
Inclusivity & Participation
Does the practice ensure that its services are accessible and responsive to diverse groups?
The beneficiaries of the programme were almost exclusively trafficked women between the ages of 18 and 30. The practice ensured that information about its services was disseminated efficiently and in a confidential way. Services were delivered taking into consideration various needs, such as those related to gender, childcare responsibilities and specific vulnerabilities. Activities were always run in the presence of a mediator who was herself a victim of trafficking.
Good practice checklist
✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.
✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels
✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.
✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.
Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?
The practice consulted beneficiaries via feedback mechanisms that allowed them to share their opinions and activity preferences. At the beginning of the employment integration activities, beneficiaries could express preferences for certain employment sectors or specific professions, and the work programme was accordingly designed to facilitate access to the labour market in these sectors.
Good practice checklist
✓ Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.
✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.
✓ Use flexible and interculturally-adapted formats and compensate participants for their contribution.
Relevance & Complementarity
Are the objectives of the practice relevant to the needs of the migrants?
Needs were identified in the field by social workers before beneficiaries began the programme, as well as through their day-to-day interactions with each other. This information was passed on to programme coordinators, and activities were adapted accordingly. Regular sessions were held to give social workers the opportunity to advise on how the programme could be improved to better meet migrants’ needs.
Good practice checklist
✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.
✓ Identify and analyse gaps in integration support and design actions to fill these gaps.
✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.
Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?
The practice is a good example of an integration tool for those who have suffered traumatic experiences. Focusing on both the psychosocial and the professional, the programme enabled beneficiaries to ‘move on’ with their lives in a secure way, progressively gaining autonomy and the skills needed to access and succeed in the labour market.
Good practice checklist
✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.
– Contribute to migrants’ engagement with the community for the common good.
✓ Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities.
✓ Include (or create the preconditions for) actions that facilitate long-term integration.
✓ Address discrimination and information gaps as obstacles to long-term integration.
Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?
The practice aligned with the national and European priorities of combatting human trafficking, and contributed to a broadening of the integration spectrum by focusing on an under-supported group. The skills assessment part of the programme followed the relevant European Commission grid.
Good practice checklist
✓ Ensure that all actions are in line with international and European human rights standards.
✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.
✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.
Effectiveness
Is the practice adequately planned and based on a comprehensive design?
The practice was designed to support beneficiaries with two essential dimensions of their integration paths, based on specific targets outlined in their personalised work plans. The objectives were clearly stated in quantitative terms in order to meet the requirements of the relevant call for proposals.
Good practice checklist
✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.
✓ Make sure that the objectives and planned results of the activity are feasible and clear.
– Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.
✓ Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.
Does the practice regularly monitor implementation and evaluate its results?
The practice regularly assessed action implementation and outcomes against expected results and primary objectives, and evaluated beneficiaries’ satisfaction. A financial and narrative report was produced every 6 months presenting the number of beneficiaries, the duration of activities, objectives, and levels of satisfaction. Additionally, participants completed feedback forms after each workshop and training session.
Good practice checklist
✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.
− Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.
✓ Ensure achievement of intended outputs / outcomes.
✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.
− Assess whether interventions contribute to long-term sustainable change.
Partnership & Collaboration
Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)
Practice implementation relied on the coordination of several civil society organisations that are specialised in supporting the integration of migrants, including those who are victims of trafficking.
Good practice checklist
✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.
– Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.
Does the practice contribute to discussion on the improvement of integration support policies?
Discussions have been regularly held between the European partners of the project consortium, and final conferences will gather relevant multilevel stakeholders to discuss results and identify opportunities for improvements to policies relating to the integration of human trafficking victims.
Good practice checklist
✓ Seize opportunities to contribute to the development of comprehensive integration strategies involving EU-level/national/regional/local authorities, service providers and civil society.
– Work with relevant partners to jointly review operations, practices, services, and integration outcomes.