Good Practice Criteria

Inclusivity & Participation

Does the practice ensure that its services are accessible and responsive to diverse groups?

The project uses effective communication to ensure equal and fair access to the services it provides, while taking into account the specific needs of (potential) participants. The tools used in the project are being translated into several languages in order to ensure further accessibility.


Good practice checklist

✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.

✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels.

✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.

✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.

Does the practice involve the active participation of the receiving society?

The receiving society is an essential part of the project. It is actively involved in the implementation of actions and outlining of objectives, and is committed in its participation to changing norms and behaviours around refugee integration.

Good practice checklist

✓ Consider integration as a two-way process, and aim for change on the side of the receiving society.

✓ Foresee an active role for the receiving society in the design and implementation stages of the practice, and involve actions that encourage native communities and beneficiaries to work together.

Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?

The project uses different tools to ghather feedback from beneficiaries on its design and implementation, adapting delivery as necessary. The cohousing programme is designed in such a way that tenants are able to collaborate in the development of certain activities.

Good practice checklist

✓ Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.

✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.

– Use flexible and interculturally-adapted formats and compensate participants for their contribution.

Relevance & Complementarity

Are the objectives of the practice relevant to the needs of the migrants?

The practice has different monitoring steps by which it is able to identify and focus on specific needs through relevant actions. The project delivery team monitor participants, their progress within the project, and their satisfaction with the support they receive. The project proposes a solution to the structural lack of adequate housing, fostering cohabitation in unoccupied places. Monthly steering committees at the local level are organi s ed with social workers, facilitating the exchange of good practices and analysis of relevant results, and allowing for adjustment of objectives as needed.

Good practice checklist

✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.

✓ Identify and analyse gaps in integration support and design actions to fill these gaps.

✓ Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.

Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?

The project promotes independent housing for refugees at the same time as the development of their relations with members of the receiving society. The comprehensive social support provided by the project further contribute s to refugees’ empowerment, autonomy and long-term integration.

Good practice checklist

✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.

✓ Contribute to migrants’ engagement with the community for the common good.

✓ Ensure that services contribute to the strengthening of the capacities of migrants/migrant communities.

✓ Include (or create the preconditions for) actions that facilitate long-term integration.

✓ Address discrimination and information gaps as obstacles to long-term integration.

Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?

The project is in-line with the objective of promoting accommodation among local people and fostering social links between refugees and members of the receiving society, outlined by the national strategy for the reception and integration of refugees. The project also supports the future development and consolidation of integration policies through its participation in relevant national steering committees.

Good practice checklist

✓ Ensure that all actions are in line with international and European human rights standards.

✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.

✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.


Is the practice adequately planned and based on a comprehensive design?

Project activities are planned via a comprehensive approach, based on specific objectives and indicators at both individual, community, and institutional level. The monitoring of actions is based on precise indicators such as language development (calculated through language tests), residential situation (access to housing), and professional situation (access to employment or vocational training).

Good practice checklist

✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.

✓ Make sure that the objectives and planned results of the activity are feasible and clear.

✓ Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.

✓ Ensure the practice is based on indicators that are measurable, achievable, and relevant.

− Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.

Does the practice regularly monitor implementation and evaluate its results?

The project uses different tools to gather feedback from beneficiaries on implementation and outcomes. It additionally has detailed reporting obligations to funders, which allows for thorough comparison of results and necessary adjustment.

Good practice checklist

✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.

✓ Ensure achievement of intended outputs / outcomes.

✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.

− Assess whether interventions contribute to long-term sustainable change.

− Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.


Does the practice attract structural funding and support from new sponsors and individuals, or have the potential to develop a business model to generate its own resources?

The practice is funded by a comprehensive multi-year strategy , based on secured funding. It has received gradual funding from multiple private and public funds since inception, the social support it provides is financed by multiple institutional actors, and cohousing tenants pay rental fees.

Good practice checklist

✓ Develop partnerships and relations with relevant stakeholders at the early stage of the action to ensure that the practice has strong support and potential partners for after the primary funding terminates.

✓ Identify new EU and national funding opportunities for long-term integration (e.g., shifting from project-based initiatives that are limited in time or dependent on one (external) donor to a comprehensive, multi-year strategy based on secured funding or diverse funding opportunities).

– Diversify funding opportunities and identify options for self-financing through business activities or social entrepreneurship.

Partnership & Collaboration

Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)

The project collaborates with relevant public and private stakeholders at different level s to facilitate the implementation of the programme. At the national level, it collaborates with different ministries and stakeholders that are also involved in the development of cohousing programmes . At the local level, teams interact with key actors such as town halls, prefectures, social services and social and private landlords.

Good practice checklist

✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.

– Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.

Does the practice contribute to discussion on the improvement of integration support policies?

Through participation in local and national steering committees the project is able to contribute to the development and improvement of multicultural co-living policies and legal frameworks. Monthly steering committees at the local level are organised with social workers to allow for the exchange of practices, analysis of results and discussion of new and ongoing needs.

Good practice checklist

✓ Seize opportunities to contribute to the development of comprehensive integration strategies involving EU-level/national/regional/local authorities, service providers and civil society.

✓ Work with relevant partners to jointly review operations, practices, services, and integration outcomes.


Non- EU Partners


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SPRING has received funding from the European Union’s Horizon 2020 research and innovation under the grant agreement 101004635. All views expressed are those of SPRING and the European Commission is not responsible for any use of the information this website contains.

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