Good Practice Criteria
Inclusivity & Participation
Does the practice ensure that its services are accessible and responsive to diverse groups?
The practice’s services are accessible and responsive to the needs of the defined target group: young people who are disadvantaged due to their socio-economic status, learning needs or immigration background, including – but not limited to – refugee students. Access for these young people is facilitated by cooperating organisations. Diversity is ensured in the sense that the ‘buddy teams’ that form part of the programme usually comprise both locals and newcomers. Buddy teams shape their own activities according to individual needs.
Good practice checklist
✓ Adopt a participatory, gender mainstreaming, age sensitive, inclusive approach and secure equal opportunities for beneficiaries.
✓ Make sure to provide precise and accessible information on how to access services in different languages, formats and through different communication channels
✓ Ensure that equality and diversity are an essential part of how services are delivered, taking into consideration different needs and capacities.
✓ Make reasonable adjustments to service delivery in order to take into account particular needs of the target group.
Does the practice involve the active participation of the receiving society?
The receiving society is significantly involved in the practice, via the buddy teams, and service delivery starts from an understanding of integration as a two way process. Evaluation of the practice indicates that this leads to greater intercultural exchange and understanding, and promotes the development of acceptance, tolerance and empathy. These effects have been mentioned by participants both with and without a refugee background.
Good practice checklist
✓ Consider integration as a two-way process, and aim for change on the side of the receiving society.
✓ Foresee an active role for the receiving society in the design and implementation stages of the practice, and involve actions that encourage native communities and beneficiaries to work together.
Does the practice consult its beneficiaries and involve them in the design, implementation, monitoring and evaluation of the action?
Beneficiaries are systematically involved in evaluation of the practice, but their participation in the design of the practice is more informal.
Good practice checklist
– Organise consultation activities with migrant beneficiaries in order to co-create actions where possible and secure their feedback on the design and evaluation of the action.
✓ Provide appropriate feedback mechanisms by which beneficiaries can safely express their opinions on service quality.
– Use flexible and interculturally-adapted formats and compensate participants for their contribution.
Relevance & Complementarity
Are the objectives of the practice relevant to the needs of the migrants?
The objectives of the practice are relevant to migrants and are continuously adjusted according to migrant participants’ needs, which are identified based on evaluation findings and the previous experience of implementing organisation Stiftung Bildung. Initial creation of the practice came about from the identification of a gap in integration support.
Good practice checklist
✓ Identify and analyse the needs of the relevant migrants and prioritise methods which directly ask them about their needs.
✓ Identify and analyse gaps in integration support and design actions to fill these gaps.
– Aim for systemic improvement, satisfying the needs of the majority of target groups in the target area.
Is the practice relevant to the empowerment of migrants, the strengthening of their autonomy and the support of their long-term integration?
Evaluation findings so far indicate that the practice facilitates refugee students’ adjustment and orientation in Germany, promoting their sense of belonging, personal development and development of personal relationships. The practice does not specifically foster migrants’ community engagement, but this could be considered a secondary outcome. Through the personal relations that they develop, migrants’ language and educational outcomes are also improved, and generally speaking buddy teams contribute to decreasing prejudice, developing mutual understanding, and strengthening cross-cultural awareness and appreciation.
Good practice checklist
✓ Devise actions with the overarching goal of providing positive feedback and making migrants more confident, autonomous and independent.
– Contribute to migrants’ engagement with the community for the common good.
✓ Contribute to migrants’ engagement with the community for the common good.
✓ Include (or create the preconditions for) actions that facilitate long-term integration.
✓ Address discrimination and information gaps as obstacles to long-term integration.
Does the practice align with the priorities, strategic goals and policies of other relevant stakeholders, and contribute to the wider integration framework?
Through its close links with national ministries, the practice contributes to national integration frameworks. It also strengthens the capacities of cooperating organisations.
Good practice checklist
✓ Employ regional/local, national and EU/international level integration-related guidelines and tools.
✓ Make sure that the services offered contribute to the strengthening of the capacities of relevant institutions to support future development.
Effectiveness
Is the practice adequately planned and based on a comprehensive design?
The practice is adequately planned and based on a comprehensive design. The objectives and planned results are clear and are regularly assessed through internal evaluation. The indicators used are measurable and relevant. The main aim of this programme is to facilitate the arrival of newcomer children and youth through personal interactions with local youn people, and evaluation findings indicate that it is successful in doing so.
Good practice checklist
✓ Aim for actions that achieve observable outcomes among the target group or contribute to changes during the implementation of the action.
✓ Make sure that the objectives and planned results of the activity are feasible and clear.
– Develop a communications strategy during the design phase of the action and pay attention to communication with host communities and local authorities.
✓ Develop a staff management plan to identify team members with the right skills to work with beneficiaries, and their needs for training and further qualification.
Does the practice regularly monitor implementation and evaluate its results?
Implementation is regularly monitored, and – in addition to internal evaluation – external evaluations are conducted annually. Training and supervision regularly take place for those involved in delivery of the programme. Stiftung Bildung offers supervision, seminars and information events to support buddy teams.
Good practice checklist
✓ Ensure regular monitoring of action implementation and compare actual performance to goals set during the design phase.
− Anticipate obstacles that might occur and plan alternative scenarios during the design phase of the action.
✓ Ensure achievement of intended outputs / outcomes.
✓ Determine whether practice outcomes are considered successful by beneficiaries, the host and practitioner communities, funders, and policymakers.
− Assess whether interventions contribute to long-term sustainable change.
Sustainability
Does the practice attract structural funding and support from new sponsors and individuals, or have the potential to develop a business model to generate its own resources?
National funding is already being used by the practice, strengthened by contributions from sponsoring associations which might facilitate continuation of the practice after the primary funding ends. Due to the nature of the practice model, it is unlikely that it could become self-financing.
Good practice checklist
✓ Develop partnerships and relations with relevant stakeholders at the early stage of the action to ensure that the practice has strong support and potential partners for after the primary funding terminates.
✓ Diversify funding opportunities and identify options for self-financing through business activities or social entrepreneurship.
Partnership & Collaboration
Does the practice establish communication and coordination with other relevant actors to foster the integration of migrants? (e.g., migrants, civil society, public authorities, businesses)
Communication and coordination with other relevant stakeholders, especially with the implementing organisations, is established to foster the integration of newcomers. Multiple types of stakeholders are involved in the implementation of the practice, including schools, language course providers, sponsoring associations, parents, youth, policy makers, and kindergartens.
Good practice checklist
✓ Ensure the involvement and participation of key stakeholders in the development phase and create strategies to involve them in the action.
✓ Include multi-stakeholder consultation with professionals, institutions, and citizens, in order to promote the meaningful participation of refuges and migrants and support a joint sense of ownership of decisions and actions.
Does the practice contribute to discussion on the improvement of integration support policies?
The contribution of the practice to the integration of newcomers is being reviewed in conjunction with cooperating organisations and policy makers.
Good practice checklist
– Seize opportunities to contribute to the development of comprehensive integration strategies involving EU-level/national/regional/local authorities, service providers and civil society.
✓ Work with relevant partners to jointly review operations, practices, services, and integration outcomes.